Sheraton has installed Microsoft Surface Virtual Concierge 30-inch tables in the lobbies of five locations: Boston, New York, Chicago, Seattle, San Francisco. Applications include CityTips with attractions, eateries, shopping, maps, and transportation; a digital jukebox; and SheratonSnapshots, a library of photos of Sheraton resorts.
Full article here.
August 23, 2008
Thanks for the info; this sounds like a very innovative idea. I will look forward to trying these features out if I stay in one of these locations. Let's hope they add them in more places soon!
Posted by: Josh Neumann | Aug 27, 2008 at 11:04 AM
I was so glad about the new table installation of Sheraton Hotels. I am really satisfied with the services that they offer.
Jim
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Posted by: jim | Sep 02, 2008 at 08:43 AM
I remember seeing something like this about 30 years ago, but it took quarters and only played Pac-Man. :D Seriously, it's a great idea for tech types on the go, but I have to wonder how long it will take before the public gets the surface all scratchy and unusable with car keys and coffee cups and maybe a type A fist pound thrown in for good measure... :D
Posted by: Lionel Oliva | Sep 17, 2008 at 02:32 PM
Thanks for bringing this to my attention - I’ve reviewed it myself now. A very enjoyable read.
Posted by: concierge | Dec 23, 2008 at 01:32 AM
I saw this technology at the NYC Visitors Center-it was a great and easy to use tool. Shows how partnering with great technology can really help a business improve its image and customer experience.
Posted by: Diane Nicoletti | Apr 02, 2009 at 10:38 AM