According to a new survey from Harris Interactive, people are
gravitating away from e-mail and toward other forms of online
communication because:
-59% say there is more immediacy, making other forms of online communication more preferable than e-mail;
--52% say there is more interchange (it's more like having a live conversation because they can communicate spontaneously);
--48% say there is more impact, meaning their message "isn’t buried in a pile of e-mail"; and
--46% say it feels more casual or intimate than e-mail.
via LA Times
