"It is the virtual substitute for Bill Marriott visiting every hotel"
--Kathleen Matthews, Global Communications, Marriott International
Employees around the world make up about one-fifth of the blog's readership and they comment frequently.
Bill Marriott doesn't use computers. Instead, he dictates entries into a recorder
and a staff member transcribes and posts them. The audio is also on the
site, which averages about 6,000 visitors per week and has had more
than 600,000 total visitors since its inception in January 2007.
via Washington Post